Premier Community Association Management (PCAM)
Why Choose PCAM?
Custom Management Solutions – From large to small associations, we can tailor our management to fit your community’s needs and expectations.
Software – Appfolio brings enhanced communication between Owners and the Management Company, a mobile app to access all the tools you need, and all-in-one Board management features.
Financials – Vast knowledge in all aspects of Associations financials, and timely presentation of financial reports to the Board and Membership.
Customer Service – We understand that for many of your residents, their home is a place that functions as more than just a placed to live.
Living in a resort community, the residents of your community have a right to expect that their management company understands the meaning of “customer service.” At PCAM, customer service and professionalism is not just our motto, but away of doing business.
The company’s mission has always been the same…provide the highest quality professional management services.
Our goal is to ensure that your owners view living in your community a positive experience.
Premier Community Association Management(PCAM) welcomes the opportunity to manage your beautiful community.
Our Office
40004 Cook Street, Suite 5
Palm Desert, CA 92211
(760) 345-2449 ext 1013
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OUR STORY
A true visionary in the common interest development industry, Melissa Layton formed her first community association management company in 1987, when she saw a need developing as more developments were being built. She started her business with her
first client, the developer of Ironwood County Club, and as she realized the need to offer close personalized association management services, she formed Desert Resort Management. Melissa’s vision was successful, and she grew her first community association management company, Desert Resort Management (Palm Desert, CA). In 2010 her company successfully managed over 170 Associations and after 25 years under her direction she decided to retire.
In 2013, after Melissa had decided to retire, an opportunity presented itself that she could not refuse and she purchased Buck Reynolds Corporation; inclusive of Property Management Services and Nevada Association Management (Bullhead City, AZ). Her boutique management company now benefit from over 40 HOA communities, comprised of over 7,200 satisfied residents. In her true idealistic way, Melissa Layton wanted to once again own a community management company in Palm Desert. Therefore, she formed Premier Community Association Management(PCAM) serving Southern California in 2021.
Mission Statement
Dedicated to serving our clients with the highest level of professionalism
Expertise & Professionalism
Known for our particular expertise and professionalism but also and as in many professions, experience counts unparalleled experience – over 48 years of combined experience.
We will approach our relationship with you as a long-term partner. In order for any partnership to work, the Board must feel comfortable that their manager will take a personal interest in them and the community.
Rhonda M. Drews
AMS, PCAM – Vice President
Over 30 years experience in the industry and offers a unique blend of leadership, vision and industry knowledge. Rhonda earned her PCAM in 2004.
Ashley Layton
CMCA, AMS, PCAM – Vice President
Over 15 years experience in the industry Ashley has expanded her knowledge through not only as serving as proactive Community Association Manager but as a Community Director overseeing 7 portfolio managers. Ashley earned her PCAM in 2018.
